Return & Refund Policy

Return & Refund Policy

Thanks for shopping at ambassadebeaute.al

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

Returns can be made in following cases:

1. Damaged product
2. Wrong product
3. Faulty product

You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
If the product was damaged during transport you should immediately contact us with images of damaged package.
If product is faulty in any way, you should contact us at 355 69 547 6051 or email us at info@faceology.net
Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

+355 69 547 6051

info@faceology.net